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Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
Orders & Shipping
Select the products you want.
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Receive your order confirmation and get ready to enjoy your products.
No matter where you are, at Mesolabs we ship our products to countries around the world so you can have your order delivered right to your doorstep.
Delivery times may vary depending on the destination. Once your order is confirmed, you will receive detailed information about the estimated delivery time and tracking information for your shipment.
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to check the status of your shipment in real time.
Returns & Exchanges
If you are not satisfied with your purchase, you can request a return within the specified time frame. Products must be returned in their original condition and unused. Please see our full terms and conditions for more information.
Please contact us with your order number and the item you wish to return or exchange. Our team will help you complete the process quickly and easily.
Our Products FAQ
A microneedling device for cosmetic use to improve skin regeneration and enhance the absorption of active ingredients.
Yes, if used with needles ≤ 0.5 mm, sterile single-use cartridges, and following the instructions.
It does not usually hurt. In sensitive areas, you may notice a slight tingling sensation or temporary redness.
Pregnancy (depending on the active ingredients), severe active acne, skin infections, wounds, coagulation problems, or recent medical treatments without consulting a professional.
Face: 0.25-0.5 mm Eye contour: 0.25 mm or Nano Scalp: 0.5 mm How many passes should I make? 2-3 gentle passes per area without applying excessive pressure.
NO. Only sterile serums suitable for microneedling.
It should not bleed. Slight redness is normal.
2-24 hours, depending on the skin and the depth used.
It is best to wait 24 hours.
Avoid direct sunlight for 48-72 hours and use SPF50+.
Depending on depth, 0.25mm every 7 days and 0.5mm every 15 days.
No. The cartridges are single-use only.
Disinfect the pen head with 70% alcohol.
Immediate brightness.
Improved texture and wrinkles in 2-4 weeks.
Optimal results in 4-6 sessions.
Results depend on each skin type and correct use.
